Centrica's Hive struggles with losses despite revenue boost in smart home sector

Martin Lewis' MSE warns Hive customers after being 'made aware of problem'

Hive, the smart home devices brand owned by Centrica, has reported a pre-tax loss of £28.2m for 2023, despite an increase in revenue. The company, which has never made a pre-tax profit since its inception over a decade ago, also posted a loss of £25.6m in 2022.

To date, Hive has accumulated a pre-tax loss of nearly £600m. According to recently filed accounts with Companies House, Hive's revenue rose from £49.8m in 2022 to £62.3m in 2023, as reported by City AM.

This is the highest revenue figure since the £66.3m it achieved in 2019, when it reported a pre-tax loss of £127.1m. A statement approved by the board read: "Centrica Hive continues to be focused on driving the UK's transition to a greener, net zero future via providing residential customers with green energy solutions and insights to better help them manage and reduce their energy consumption."

It added that Hive maintains a strong market position, offering heating solutions and subscription sales that support energy insights and automation.

Furthermore, it remains part of Centrica's wider net zero ambitions to continue to grow across the broader home energy management space through alternative technologies and additional technologies to optimise both energy insight, consumption and cost for our customers.

City AM earlier reported that Centrica had posted a "strong 2023 financial result", buoyed by a significant profit surge in its retail sector for the year.

According to the annual results unveiled by the company, it recorded an operating profit of £2.8bn for 2023, which was a decrease from 2022s £3.3bn.

British Gas Energy's profits soared from £72m to £751m, marginally beating market analysts' forecasts of £747m.